Emergency Dispatcher
Bixby Fire Department Bixby Fire Department Bixby, OK Bixby, OK Full-time Full-time $20 - $28 an hour $20 - $28 an hour 1 day ago 1 day ago 1 day ago Major Duties and Responsibilities Conduct self in an ethical, professional manner at all times.
Communicate quickly, effectively, respectfully, and professionally with team members, patients/callers, and other members of the community or community partner agencies.
Serve as the Emergency Medical Dispatch (E.
M.
D.
) Coordinator and carry out all communications coordination duties consistent with organizational policies, procedures, and applicable laws.
Demonstrate advanced knowledge of Medical Priority Dispatch System (M.
P.
D.
S.
) /E.
M.
D.
Schedule, conduct, and document training and implementation of M.
P.
D.
S.
/E.
M.
D.
Receive training in both police and fire dispatch procedures and work as a 911 operator/dispatcher when required or needed.
Review team member performance and make recommendations to the Technical Services Manager when deemed necessary and appropriate, provide feedback, coaching, and support to team members as needed.
Maintain operational knowledge of all communications equipment and platforms.
Understand and adhere to all documented clinical standards and clinical performance criteria as set by the Bixby Fire Department and the Medical Control Board.
Build and initiate a proper QA/QI process.
Participate in and support departmental quality improvement initiatives to include review and investigation of all calls, as set forth by departmental policies.
Maintain in-depth knowledge of current clinical protocols and standards established by the Office of the Medical Director/Medical Control Board.
Adhere to and enforce all safety standards and policies.
Adhere to and enforce all organizational policies and departmental procedures.
Be responsible directly to the Police Technical Services Manager Perform other duties as assigned.
Requirements Requires the ability to lead and direct personnel during stressful situations, as well as the ability to communicate effectively both verbally and in writing.
The ability to establish and maintain a close professional working relationship with all team members, demonstrating the values set forth by the City Bixby.
Must be able to work independently, with accuracy, while under limited supervision.
Must have the ability to solve practical problems as they arise.
Must have the ability to follow directions.
Must be able to meet the requirements of E.
M.
T.
or Paramedic job description.
Must be willing to work shifts and non-traditional work hours when assigned.
Education and Experience High school diploma or general education degree (GED) EMD certification Current AHA CPR Certification Minimum of two (2) years' experience as an EMD dispatcher.
Qualifications Meet and maintain all requirements for licensure.
Meet and maintain all requirements for E.
M.
D.
credentialing as defined by the Medical Control Board.
Must maintain a current American Heart Association C.
P.
R.
certification.
Must meet the requirements for an Oklahoma Law Enforcement Telecommunications (OLETS) Operator.
If you are looking for a rewarding career where you can make a difference in people's lives, apply now! How to Apply Must Download City Of Bixby Employment Application:
www.
bixbyok.
gov/Jobs.
aspx Submit:
In Person at City Hall, 116 W.
Needles, Bixby, OK.
Faxed to 918-366-4416 Attention:
Human Resources Mailed to P.
O.
Box 70, Bixby, OK 74008.
Upload to https:
//www.
bixbyok.
gov/FormCenter/Administrative-9/Upload-Job-Application-101 Job Type:
Full-time Pay:
$20.
00 - $28.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Overtime Weekends as needed Application Question(s):
Please do not apply if you do not 1.
Hold an E.
M.
D.
credentialing as defined by the Medical Control Board.
2.
Have a current American Heart Association C.
P.
R.
certification.
3.
Must meet the requirements for an Oklahoma Law Enforcement Telecommunications (OLETS) Operator.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Communicate quickly, effectively, respectfully, and professionally with team members, patients/callers, and other members of the community or community partner agencies.
Serve as the Emergency Medical Dispatch (E.
M.
D.
) Coordinator and carry out all communications coordination duties consistent with organizational policies, procedures, and applicable laws.
Demonstrate advanced knowledge of Medical Priority Dispatch System (M.
P.
D.
S.
) /E.
M.
D.
Schedule, conduct, and document training and implementation of M.
P.
D.
S.
/E.
M.
D.
Receive training in both police and fire dispatch procedures and work as a 911 operator/dispatcher when required or needed.
Review team member performance and make recommendations to the Technical Services Manager when deemed necessary and appropriate, provide feedback, coaching, and support to team members as needed.
Maintain operational knowledge of all communications equipment and platforms.
Understand and adhere to all documented clinical standards and clinical performance criteria as set by the Bixby Fire Department and the Medical Control Board.
Build and initiate a proper QA/QI process.
Participate in and support departmental quality improvement initiatives to include review and investigation of all calls, as set forth by departmental policies.
Maintain in-depth knowledge of current clinical protocols and standards established by the Office of the Medical Director/Medical Control Board.
Adhere to and enforce all safety standards and policies.
Adhere to and enforce all organizational policies and departmental procedures.
Be responsible directly to the Police Technical Services Manager Perform other duties as assigned.
Requirements Requires the ability to lead and direct personnel during stressful situations, as well as the ability to communicate effectively both verbally and in writing.
The ability to establish and maintain a close professional working relationship with all team members, demonstrating the values set forth by the City Bixby.
Must be able to work independently, with accuracy, while under limited supervision.
Must have the ability to solve practical problems as they arise.
Must have the ability to follow directions.
Must be able to meet the requirements of E.
M.
T.
or Paramedic job description.
Must be willing to work shifts and non-traditional work hours when assigned.
Education and Experience High school diploma or general education degree (GED) EMD certification Current AHA CPR Certification Minimum of two (2) years' experience as an EMD dispatcher.
Qualifications Meet and maintain all requirements for licensure.
Meet and maintain all requirements for E.
M.
D.
credentialing as defined by the Medical Control Board.
Must maintain a current American Heart Association C.
P.
R.
certification.
Must meet the requirements for an Oklahoma Law Enforcement Telecommunications (OLETS) Operator.
If you are looking for a rewarding career where you can make a difference in people's lives, apply now! How to Apply Must Download City Of Bixby Employment Application:
www.
bixbyok.
gov/Jobs.
aspx Submit:
In Person at City Hall, 116 W.
Needles, Bixby, OK.
Faxed to 918-366-4416 Attention:
Human Resources Mailed to P.
O.
Box 70, Bixby, OK 74008.
Upload to https:
//www.
bixbyok.
gov/FormCenter/Administrative-9/Upload-Job-Application-101 Job Type:
Full-time Pay:
$20.
00 - $28.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Overtime Weekends as needed Application Question(s):
Please do not apply if you do not 1.
Hold an E.
M.
D.
credentialing as defined by the Medical Control Board.
2.
Have a current American Heart Association C.
P.
R.
certification.
3.
Must meet the requirements for an Oklahoma Law Enforcement Telecommunications (OLETS) Operator.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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